As Microsoft expands its PSTN enabled userbase you may be looking for ways in which you can be a part its growth. You may then also be glad to hear that there are two simple ways in which you can be an efficient part of the growing wave of voice integration. These methods are namely … Continue
We have previously talked about Microsoft’s move into voice, but does this translate into them making a bid for your voice customers? With Microsoft’s PSTN enabled userbase expected to double over the next few years you may be anxious about how the rise of Microsoft will affect your voice business. What then are the potential ramifications … Continue
When connecting voice to Teams there are a few options to choose from. Each option has its own nuances and capabilities, so deciding which option is the right one to deliver to your customers is sometimes tricky. As it stands the three main ways of bringing voice calling to Teams include: Microsoft Calling Plans – … Continue
Microsoft 365 licenses There are a few different types of Microsoft 365 subscriptions. Most of which need businesses to purchase additional Teams Phone licensing for the user to activate a dial pad in Teams. If a company has 300 employees or fewer they’ll be using Microsoft 365 Business, any more than that and they will … Continue
Microsoft Teams is one of the most popular apps out there for Unified Communications in both business and education. It has grown from 44M active users in 2020 to over 300M today and is providing each of those users with a real-time collaborative tool for chat, video, file sharing and app sharing. What is less … Continue
In short, Direct Routing is the most popular method of enabling external calling in Microsoft Teams. In the wider industry outside of Teams, Direct Routing is known as SIP Trunking. You should know that there are currently two other options for enabling voice in Teams besides Direct Routing – Microsoft calling plans and Operator Connect. … Continue