Dynamic Emergency Trunk
Microsoft Teams Emergency Call Routing
Complying with Nomadic E911 Laws & Ray Baum’s Legislation
Since early last year, compliance with Enhanced 911 (E911) has been enforced as part of the Ray Baum’s Act. The Act essentially called for dynamic location information to be passed through in an emergency situation as it was “necessary to adequately identify location of [the] calling party”.
Information such as street address, building, floor, suite or room number, otherwise known as PIDF-LO (Presence Information Data Format Location Object) data, would need to be provided.
Dynamic Emergency Trunk – a Purchasable add-on
Dynamic Emergency Trunking (DET) is a purchasable feature as part of Call2Teams which allows for calls and vital PIDF-LO data to be passed directly from the Teams Client to Emergency Routing Service Providers (ERSPs), ensuring full compliance with E911 no matter the setup.
Clear & Simple
The Call2Teams setup is simple & performed completely within the Call2Teams portal.
Compliant
We have worked hard to ensure ERSP interoperability & fully understand the requirements to transfer the right data to the right place for both our PBX & Trunk users.
Scalable
Our DET solution is fully scalable for enterprise or SMB level customers.
Partner Focused
We have dedicated Technical Account Managers (TAMs) on hand to ensure you are guided on the correct setup with Call2Teams.
How Dynamic Emergency Trunk Works
Before DET, emergency calls were routed out of Teams, through Call2Teams, through the upstream PBX/Trunk Service Provider, and then onwards to the emergency services. But, as previously mentioned, DET for Call2Teams simply passes all required data directly to the ERSP.
Meeting Nomadic E911 Requirements
Legislature that requires non-fixed telephone Service Providers operating in North America to provide a current dispatchable location is now being enforced and without DET, there is a list of issues that both businesses and providers may face:
- Shifts in regulatory compliance for work-from-anywhere business structures
- New and complex integrations for businesses of all sizes
- Dynamic location routing solutions and additional provisioning of network elements like WIFI access points, with a dispatchable location required for dynamic/nomadic users
- Dispatch complications and delays
DET from Call2Teams is a unique, efficient, and reliable solution to help Service Providers and businesses navigate these obstacles. Support for calls with PIDF-LO also helps enable the customer to comply with local legislation around emergency call and location provisioning.
Our DET Solution is Unique
Dynamic Emergency Trunk for Call2Teams is a complete E911 offering for Teams
It is clear to see how being feature complete is a massive advantage and Call2Teams can now be considered a full solution for all partner bases, regardless of configuration. With our ability to cater to Trunk users and our unique ‘click of a button’ setup process, we are unrivaled.
DET for Call2Teams allows for true emergency calling compliance in Teams for both PBX and Trunks users – it is the only complete offering available amongst its competitors.
DET Leverages Teams Emergency Location Capabilities
Interoperability
Our DET solution has full interoperability with the most commonly used & trusted ERSPs, including Bandwidth & Intrado.
Save Money
With a simple pricing scheme that is structured around low monthly payments, you will save money in the long term.
Dedicated Support
We have a dedicated support team that will help from discovery call to final setup.