Product information & training materials

Resources

Case Studies

Delivering the best of both worlds with Mitel Teams Integration

As the pandemic prompted a shift in working Opus faced a challenge. Many of their customers turned to Teams to support remote working. For customers using Mitel telephone systems, many were asking how to best integrate existing voice services with Microsoft Teams.
Case Studies
Business Partner
Posted on 30 September 2021

Leading the way with Microsoft Teams voice integration to support hybrid working

IP Telecom understood, even before the pandemic hit, that Teams would be the next integration within the Microsoft ecosystem. With that in mind, they approached Qunifi to understand how Call2Teams could help them stay ahead in the marketplace.
Case Studies
Business Partner
Posted on 03 March 2022

Developing a winning Microsoft Teams strategy for business growth

The need to voice-enable Microsoft Teams was the driver for TelNet to adopt direct routing into their portfolio. But what drove the requirement for Call2Teams?
Case Studies Top Picks
Partner
Posted on 18 January 2023

Videos

Unlocking the Microsoft Teams Voice Opportunity

UC Today’s Tom Wright hosts Jeannie Arthur and Mark Herbert from Call2Teams. In the discussion we cover: Is Microsoft a threat or opportunity for the voice community; The different options for adding voice to Teams; How partners can remove barriers to voice in Teams?
Videos
Posted on 30 May 2022

Call2Teams – adding value to the Microsoft Teams experience

Videos
Posted on 27 April 2022

Making the most of the Microsoft Teams DRaaS Opportunity

Mark Herbert, co-founder of Call2Teams and Head of Partner Innovation for Dstny Automate talks through the opportunities that working with Microsoft Teams presents. Looking at how to simply add calling to Microsoft Teams to make the most of the rise of Microsoft Teams.
Blog Videos
Posted on 01 November 2022

Product Downloads

The benefits of Call2Teams

Make and receive calls on any device using the Microsoft Teams App. Call2Teams is a middleware product that easily voice-enables Microsoft Teams around existing enterprise-grade telephony.
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Product Downloads
Business
Posted on 10 September 2021

Introducing Phone App

Enable dialing in Teams without additional Microsoft licensing requirements. A truly native experience for end users and organizations wanting to be Teams first.
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Product Downloads
Business
Posted on 10 September 2021

The key features and benefits of Call2Teams for the end user

This is for organizations wanting to know the features and understand the benefits of Call2Teams. To get an understanding of the Call2Teams UCaaS solution and how it can help to easily voice-enable Microsoft Teams.
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Product Downloads
Business
Posted on 10 September 2021

The key features and benefits of Call2Teams for partners

For channel partners wanting to know the features and understand the benefits of Call2Teams.
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Product Downloads
Partner
Posted on 11 September 2021

Your branding options

For channel partners wanting to brand the Call2Teams solution there a few options. Chose to resell the Call2Teams brand or add your own brand to our multi-tiered platform. Chose to ‘soft’ brand the solution with Brand Essentials. Or use our Brand Complete option.
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Product Downloads
Partner
Posted on 04 October 2021

Dynamic Emergency Trunk (DET)

A simple, reliable solution for routing emergency calls. A purchasable feature as part of the Call2Teams PBX solution. DET allows Call2Teams to route calls, which contain an Emergency Header and/or PIDF-LO, from Microsoft Teams to your chosen Emergency Routing Service Provider (ERSP).
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Product Downloads
E911 Partner
Posted on 05 January 2022