The communications landscape is transforming, and IT, Voice, and Telecom service providers need to respond. Microsoft has taken ownership of the user’s desktop. Office365 is the convergence point for all Microsoft’s key assets and with Teams, Microsoft is pulling telephony under this umbrella. One integrated collaboration tool is a dream for IT admins, having just […]
The rise in remote working has accelerated the take-up of Microsoft Teams. Yet businesses commonly ask how they can connect their existing phone infrastructure to Microsoft Teams. How to route calls to and from Microsoft Teams? Businesses can see the benefit of collaborative working, brought by Microsoft Teams, yet they are left with the challenge […]
Providing MSPs Microsoft Teams Integration within Existing Phone Systems Pax8, the best place for IT professionals to buy cloud products, today announced a new global agreement with Qunifi to provide managed service providers (MSPs) access to Call2Teams. The innovative technology will offer Pax8 partners a seamless connection between existing phone systems and Microsoft Teams. “The […]
Unified-Communications-as-a-Service (UCaaS) brings together voice, video, chat, file sharing within one platform. Breaking down information silos and improving collaboration. Here are some facts to know about the UCaaS opportunity.
Microsoft Teams is now the second-largest Unified Communications as a service (UcaaS) platform in the world. Raising the question: How can traditional providers position their solutions to work with rather than against, the heavy force and momentum of Microsoft, and their move into UCaaS and voice markets with their leading Teams product?
The recent shift in working practices has acceleration the adoption of cloud technologies. Unified Communications as-a-Service (UCaaS) is one of the fastest-growing technology sectors and Contact Centre as a Service (CCaaS) has also seen increased demand.
Microsoft Phone System license is now available with any SKUs. Including Business Basic. Previously Phone System license was only available with Microsoft Enterprise SKUs. This means that when implementing Call2Teams there is no longer a need to add (Microsoft’s catchily named) ‘Business Voice without Calling Plan’. This lowers the barrier of entry for small business, […]
The rapid shift to remote working seen in 2020, resulted in Teams becoming the fastest growing business app in Microsoft history. Unified communications platforms such as Teams were invaluable when businesses saw a sudden shift to homeworking due to the pandemic and stay at home orders. This shift accelerated a change in how we work. […]
Netinteract becomes a partner of Qunifi and will offer the Call2Teams interface for their in-house solution bluePBX, as well as for all common VoIP PBXs and SIP trunks. The integration of both products is the easiest way to voice-enable Microsoft Teams. As Qunifi’s German distributor, Netinteract enables classic telephony within Microsoft Teams with Call2Teams – […]
From analogue to digital to unified cloud communications – telephone calls and the delivery of voice services has seen many changes. Yet, despite the rise of instant messaging, video and presence sharing, the need for voice services is still strong. With companies of all sizes driving demand for voice services within the native Teams environment. […]
Teams is the fastest growing business app in Microsoft history. Voice providers are under pressure to Teams enable their service. To deliver change, without disruption. To provide enterprise-grade calling solutions within the Teams environment. This is prompting a revolution, that is bridging the divide between...