The #1 choice for voice providers

Call2Teams gives you Teams Direct Routing as a per-user service.

‘Direct Routing’ is the method used by Microsoft Teams to light-up the calling feature in Teams from your own phone system or from your phone provider.

Call2Teams provides a per-user Cloud service to deliver Direct Routing capability to Teams users who are apprehensive about a wholesale move to Microsoft’s Phone System and Calling Plans or who want to avoid the costly disruption of installing and licencing Session Border Controller (SBC) infrastructure.

8 reasons to use Call2Teams for Direct Routing

1. No hardware or software to deploy

2. A simple per-user monthly subscription

3. All SBC licencing included

4. No trunk or concurrent channel restrictions

5. Set-up in minutes, no set-up charges

6. Maintain all the power and features of the current PBX

7. Available globally from high-availability Azure datacentres

8. Enterprise-grade security

No hardware, software

or disruption

Unlike installing SBCs or moving entirely to the Microsoft Phone System and Calling Plans, Call2Teams requires no software, hardware or disruption to deliver the full Teams calling experience to users whilst retaining all the phone system capability the customer relies upon today.

Adding Call2Teams Direct

Routing to Microsoft Teams

Call2Teams provides superior features and flexibility to alternative methods of delivering calling to Microsoft Teams and is operated from within Microsoft’s Cloud environment. This table compares the three ways of getting phone calls in Teams

Direct Routing is available

globally with Call2Teams

Call2Teams Direct Routing is available globally and not restricted by the availability to connect to in-country phone (PSTN) providers, as it uses the customer’s existing lines, whatever and wherever they are.

Call2Teams Direct Routing is also available to purchase directly from Microsoft in 36 countries.

Setup and configured in minutes

Call2Teams is very quick and easy to setup and configure. Simply connect your Office 365 account then add each user using a drop-down menu. Watch the demo video to see how easy it is.

Download Datasheet

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Download the Office 365 Telephony Solutions Datasheet

to see the full comparison of direct routing options.

Call2Teams is a true cloud service

No other Teams Direct Routing offer can provide free-trials or scale-down cost effectively to a one-user workgroup.


Because of Call2Teams unique implementation to Direct Routing using the flexibility of Microsoft Azure, it’s easy to trial a small group of users to provide the full Teams experience without financial, technical or time investment.

Want to try it out in your own test environment? Simply sign up for an Office 365 E5 free trial,  get the Call2Teams trial on AppSource and give it a spin.

Call2Teams enabled us to deliver a great calling experience to our Office 365 Teams users without compromising on our current call management tools.

And it was set-up in record time.


Tarryn Magistrelli. Finance & Operations Manager, Futerra Sustainability Communications

Try Call2Teams™ free for one month

Sign up for a trial, and get full access to Call2Teams™. You can add up to 25 users for 1 month.

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