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Call2Teams PBX interoperability

The Call2Teams platform provides the ability for customers to select from a range of templates for various PBX & Trunk configurations, pre-configured for existing vendors.

PBX validation is available in 3 levels:

Vendor accredited interoperability
The platforms have been validated by the vendor for interoperability

Partner tested interoperability
The platforms have been validated by accredited vendor partners for interoperability with involvement from Call2Teams engineering

Community validated interoperability
The platforms are in general use by Call2Teams partners & customers without reported problems

 

Generally, a PBX that can support a generic SIP phone will work with Call2Teams so this list is not exhaustive.

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3CX

Platform:

All models
(without SBC)

Yes

Template Available

Yes

Documentation Available

Partner

validated

Avaya

Platform:

IP Office
Aura (with SBC)

Yes

Template Available

Yes

Documentation Available

Partner

validated

Broadvoice

Platform:

Hosted PBX

No

Template Available

No

Documentation Available

Vendor

validated

Evolve IP

Platform:

Hosted PBX

Yes

Template Available

Yes

Documentation Available

Vendor

validated

GotoConnect (Jive)

Platform:

Hosted PBX

Yes

Template Available

Yes

Documentation Available

Vendor

validated

Kazoo 2600Hz

Platform:

Hosted PBX V3 & V4

Yes

Template Available

Yes

Documentation Available

Partner

validated

NetFortris

Platform:

Comm-unity

Yes

Template Available

Yes

Documentation Available

Vendor

validated

Panasonic

Platform:

KX-NS Series (UDP)

No

Template Available

No

Documentation Available

Vendor

validated

Telepo

Platform:

Hosted PBX

Yes

Template Available

Yes

Documentation Available

Partner

validated

Yeastar

Platform:

Cloud PBX,
S-Series PBX
K2

Yes

Template Available

Yes

Documentation Available

Vendor

validated

AT&T Office@Hand (RingCentral)

Platform:

Hosted PBX (including RingCentral brands)

Yes

Template Available

Yes

Documentation Available

Partner

validated

Blueface

Platform:

Hosted PBX

No

Template Available

No

Documentation Available

Vendor

validated

Elevate UC

Platform:

Hosted PBX

No

Template Available

No

Documentation Available

Vendor

validated

Firstcomm

Platform:

Hosted PBX

Yes

Template Available

Yes

Documentation Available

Vendor

validated

Innovaphone

Platform:

No

Template Available

No

Documentation Available

Community

validated

Mitel

Platform:

MiVoice Business,
MiVoice Office 400
MX ONE

Yes

Template Available

Yes

Documentation Available

Vendor

validated

Netsapiens

Platform:

Hosted PBX

No

Template Available

No

Documentation Available

Partner

validated

Samsung

Platform:

OfficeServe

SCM

No

Template Available

No

Documentation Available

Community

validated

Unifi

Platform:

Openscape Business

Yes

Template Available

Yes

Documentation Available

Partner

validated

Zultys

Platform:

MX

No

Template Available

No

Documentation Available

Community

validated

Asterisk FreePBX
FreeSwitch Kamallio

Platform:

Wide ranging compatibility across open-source based PBX platforms

Yes

Template Available

Yes

Documentation Available

Partner

validated

BroadSoft

Platform:

All hosted PBX services based on the BroadSoft core with user device SIP credentials available.

Yes

Template Available

Yes

Documentation Available

Partner

validated

Ericsson LG

Platform:

iPECS Cloud

iPECS Unified

Yes

Template Available

Yes

Documentation Available

Vendor

validated

Fuze

Platform:

Cloud PBX

Yes

Template Available

Yes

Documentation Available

Vendor

validated

Intermedia

Platform:

Hosted PBX

No

Template Available

No

Documentation Available

Vendor

validated

NEC

Platform:

SV9500

Univerge Blue

No

Template Available

No

Documentation Available

Vendor

validated

Nextiva

Platform:

Hosted PBX

No

Template Available

No

Documentation Available

Vendor

validated

Siemens

Platform:

HiPath 8000

No

Template Available

No

Documentation Available

Community

validated

Wildix

Platform:

Hosted PBX

Yes

Template Available

Yes

Documentation Available

Vendor

validated

Validating PBX vendors

A testing checklist is available for partners and vendors to follow for verifying the interoperability between Call2Teams and a PBX platform. This is normally conducted by the vendor or their partner since they have the equipment/account resources and the intimate knowledge of the PBX.

Call2Teams provide assistance by providing Call2Teams accounts, guidance for set up of the test environment and joint engineering/investigation of any issues.

Following the successful testing process, the vendor or partner completes a PBX template request form, outlining fields that should be hidden/locked/editable by customers. It is also beneficial for the partner/vendor to provide set-up document to be stored in the template as a customer help resource.

PBX validation guides are available in the Partner Area

Call2Teams enabled us to deliver a great calling experience to our Office 365 Teams users without compromising on our current call management tools.

And it was set-up in record time.

 

Tarryn Magistrelli. Finance & Operations Manager, Futerra Sustainability Communications

PBX Provider? Partner with us

Call2Teams for Trunks is the perfect solution for many SIP Providers, Microsoft Partners and Telecoms Resellers who can help their customers connect their existing SIP Trunks, lines, numbers and call bundles to Microsoft Teams.

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